Experience Cloud is Salesforce's digital experience platform that can quickly build websites, portals, mobile apps, and other digital touchpoints to engage with customers, and digitize business processes at lightning speed. And several organizations, including Xcel Energy and Mascoma Bank, use it to streamline systems, align teams, accelerate digital adoption (as much as 70%), and crush a year's worth of data in a single quarter. In some cases, entirely new digital properties were created in under two weeks.

In addition to the accelerated pace of digital transformation, the COVID-19 pandemic transformed the traditional healthcare paths. The Healthcare industry turned to constantly innovate on the go and create new care models. The need to improve infrastructure and find solutions in the industry needed a convergence like never before. 

PWA & AMPs

Think Mobile First

Our internet usage is evolving every day and so are the number of internet users. This has not only increased our usage of internet on mobile many-folds but has also increased the possibility of ‘mobile only internet users’ outgrowing the number of desktop-only users in future.

Year 2019 should see good adoption of predictive/prescriptive analytics across the industries. The most talked about subject, yet, not well understood—2019 will not be a different year. Technology advancement and disrupters have forced every organization to take note of it. However, many times, companies simply leverage new technologies to improve the past under the illusion of transformation. This is mainly due to lack of big picture and disruptive technology understanding.