In addition to the accelerated pace of digital transformation, the COVID-19 pandemic transformed the traditional healthcare paths. The Healthcare industry turned to constantly innovate on the go and create new care models. The need to improve infrastructure and find solutions in the industry needed a convergence like never before. 

Telehealth as a care delivery medium was always acknowledged for the advantages it brought. But it was never adopted into the mainstream, that is, until we faced the COVID-19 pandemic challenge. The pandemic saw telehealth emerge as a sustainable solution ensuring that patients do not have to be deprived of medical consultation and treatment. This not only reduces the exposure to risks but also protects the providers by reducing their exposures, thus curbing the spread.