Skip to main content

Salesforce

Innovating Your Customer Experience

Overview

Customers seek businesses bolstered with cloud-based customer relationship management software and intelligent expertise. Cybage Salesforce offers solutions that are dynamically customizable according to changing industry and business requirements.

While you focus on your business, our Salesforce CRM consulting experts handle your Salesforce CRM consulting needs comprehensively by ensuring you get valuable returns on your technological investments—from strategy to execution.

Our solutions are customized to meet the changing requirements of your industry and business

What We Do

Manual sales processes, opaque pipelines, and rigid and non-customizable systems are some of the biggest challenges businesses face in delivering seamless customer experiences. As a 'Salesforce Silver Consulting Partner,' Cybage can help your business leverage Salesforce Sales Cloud by integrating it with your legacy system. Sales representatives can make more thoughtful decisions while saving time and money by automating manual workflows.

As a Salesforce Silver Consulting Partner, we make service convenient and drive accurate interactions by empowering agents with a 360-degree view of the customer. Our Salesforce Service Cloud Consultants team provides the right tools to solve complex problems and deliver unparalleled customer success. Cybage’s innovative CRM services help you find better leads and invest your time in valuable prospects.

Accelerate your channel sales by developing a robust community for your business. Using the Salesforce community cloud, we build custom solutions for customers, partners, and employees. Our strategic consulting will create your community roadmap by identifying goals and features. With Salesforce Community Cloud, your business will experience reduced service calls, auto-escalated services, direct access to customer accounts, and engaging brand experience.

Growing customer influence has diluted traditional product and service-oriented distinction, making organizations orchestrate accurate conversations across all customer touchpoints. As a Salesforce Silver Consulting Partner, our Salesforce Marketing Cloud consulting team will connect the dots and you can get a single-pane view of the customer for executing intelligent marketing campaigns and delivering tailored messages across all channels. Our team of experts can empower your marketing teams to accomplish various marketing tasks easily and spend more time on innovation.

Custom app development helps improve and transform business processes. It is beneficial when standard Salesforce functionality falls short or when there's a need to recognize distinct feature extensions. Our team uses its domain knowledge and technical expertise to develop Salesforce Managed package applications. Businesses can customize the apps for internal use or publish them on Salesforce AppExchange to earn revenue. We also help with private AppExchange app development specific to your organization. Our team will assist you with app consultation and development, which can be lightning and mobile-ready.

Organizations use multiple systems to implement specific business processes and end-to-end customer experience. Integrating these systems helps combine many data sets to draw new insights, add flexibility, and improve operations. It also provides data availability across multiple systems for better business decision-making. Our team helps implement Salesforce Integration with other systems or apps seamlessly using web services and Extract Load Transfer (ETL) tools so that the users can work more efficiently and smartly.

Salesforce offers various cloud platforms with standard/in-built functionality. Sometimes, though, your business requires customization to meet your specific needs. Let our certified team of developers and consultants help your organization fulfill the customization needs by understanding your business goals in detail and building a custom solution using Force.com and LWC Salesforce for better user experience and adoption.

The power of Salesforce Analytics lies in how you create and use powerful insights to drive business actions. Our team will assist you in building reports and salesforce analytics dashboards that will help your organization gain insights about various organization parameters with the help of AI.

Become lightning ready with Cybage as your Salesforce Lightning Consultant and harness the power of the Salesforce Lightning Platform to build intelligent apps, automate business processes, and integrate data seamlessly. Salesforce Lightning, an experience platform and ecosystem that improves productivity is a game changer for your business. In the evolution of technology and innovation, organizations need business apps to enhance workflow productivity, not just redundant data entries. We deliver excellence while helping enterprises with Lightning Ready apps when rolling out customized strategies to optimize your user engagement.

Resource Center

Success Stories
Developed-a-custom-app-in-Salesforce-to-automate-and-cut-quote-creation-time-by-more-than-80% copy.webp
Platform & Integrations
Customer Relationship Management (CRM)
Salesforce
Platform & Integrations
Posted On: 20 March, 2025
Developed a Custom app in Salesforce to Automate and cut...
Discover how Cybage reduced quote creation time by over 80% with a custom Salesforce app for a global digital…
Success Stories
Salesforce integrations for managing Event RFPs_Thumbnail
Platform & Integrations
Event & meetings
Travel & Hospitality
Customer Relationship Management (CRM)
Salesforce
Posted On: 22 March, 2024
Implemented Salesforce Integrations for a Travel IT Provider...
Find out how Cybage increased top line growth by 15% and implemented Salesforce integrations for a leading travel…
White paper
travel_distribution_strategy
Technology Solutions
Travel & Hospitality
Distribution
Posted On: 12 August, 2024
Enhancing Travel Industry Distribution Strategies for...
Explore the evolution and impact of travel distribution, emerging technologies, and strategies for lasting success…
White paper
Whitepaper_V2_Integration_Thumbnail-01
Technology Solutions
Travel & Hospitality
Distribution
Posted On: 12 August, 2024
Unleashing the Power of Technology in the T&H Landscape
Learn more about the importance of integration strategies in the T&H industry for meeting the demands of tech-savvy…
5 min read
Blog
Strategic IT Practices for the Future A Comprehensive Guide_Thumbnail
Support Services
ITSM
IT Support Solutions
By Tarun Mahajan
Posted On: 5 December, 2024
Strategic IT Practices for the Future: A Comprehensive Guide
In today's fast-paced and rapidly evolving digital landscape, organizations face the complexities of technology…
8 min read
Blog
Brand Safety and Suitability in Media and Advertising
Brand Protection
Advertising Standards
Brand Integrity
Advertising Compliance
Ad Placement
Content Safety
Brand Strategy
By Purvi Tayal
Posted On: 19 November, 2024
Building Trust: Ensuring Brand Safety and Suitability in...
Overview: Setting the stage In the current scenario, your brand's reputation is more crucial than ever before. In…

Explore Other Expertise

Microsoft Dynamics 365

Let's Get Moving!

Your purpose, our passion. Connect with us and let's make things happen.


Image
Lets-Get-Moving

Characters left: 500
I have read and agree to the Privacy Policy.