Job Description

Technical and Professional Requirements

1. System Maintenance and Support:

• Provide daily support and maintenance for SAP BW on HANA / BW/4HANA systems.
• Monitor system performance and ensure optimal operation.
• Manage and resolve incidents, service requests, and system issues.
• Perform regular system health checks and implement necessary fixes.

2. Data Modeling and Management:

• Develop and maintain data models in SAP BW on HANA / BW/4HANA.
• Ensure data accuracy and integrity within the system.
• Perform data extraction, transformation, and loading (ETL) processes.

3. Performance Optimization:

• Analyze system performance and implement optimization strategies.
• Fine-tune queries, reports, and data models for improved performance.
• Conduct root cause analysis and resolve performance bottlenecks.

4. Documentation and Training:

• Maintain detailed documentation of system configurations, processes, and procedures.
• Provide training and support to end-users and junior team members.
• Develop and update training materials as needed.

5. Collaboration and Communication:

• Collaborate with business stakeholders to understand their requirements and deliver solutions.
• Communicate effectively with technical and non-technical teams.
• Participate in project meetings and provide technical expertise.

Qualifications

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• 5+ years of experience in SAP BW on HANA / BW/4HANA support and maintenance.
• Strong understanding of SAP BW on HANA architecture and data modeling.
• Proficient in ETL processes and performance optimization techniques.
• Experience with system upgrades, patching, and troubleshooting.

Working Conditions

• May require occasional on-call support and after-hours work.