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Success Story

Services:
  • Cloud

Engineered a Real-time Analytics Platform for the World's Largest Travel Company

Travel & Hospitality
Posted On: 21 March, 2025

About the Client:

  • It is one of the world’s largest travel platforms
  • Boasts an extensive distribution network with 200+ travel booking sites across more than 75 countries
  • Provides a range of services, such as hotel bookings, flight reservations, car rentals, vacation packages, and travel activities
  • Powers over 150 mobile apps in 35 languages
  • Has an extensive portfolio with over 500,000 properties, 500+ airlines, 25,000+ activities, numerous rental car companies, and cruise lines
  • Employs over 20,000 people across more than 30 countries
  • Accounts for over 100 billion USD in gross booking value 

Business Needs:

  • Streamline solution development and time-to-market for complex data and analytical oriented applications
  • Deliver better value-chain products and systems operations
  • Reduce complexity by integrating and leveraging the data systems of large acquired companies
  • Standardize the diverse practices followed by a large, globally dispersed development team to streamline integrations and collaborations
  • Make employee onboarding and rotation across enterprise LOBs more efficient to drive productivity and faster turnaround
  • Manage infrastructure operations to ensure high availability and site reliability
  • Minimize investment redundancy caused by the duplication of generic systems/infrastructure across enterprise LOBs

Solutions:

Built an advanced, sophisticated custom platform that:

  • Enabled the use of generic systems and infrastructure across enterprise LOBs, maximizing ROI
  • Facilitated implantation of standard practices across the global teams, enabling the engineering leaders to enhance operational efficiency
  • Accelerated time-to-market for solution development by leveraging analytics-driven processing and decision-making
  • Managed and monitored infrastructure operations for high availability and site reliability

Business Impact:

  • Increased revenue by delivering a seamless user experience across multiple channels, making search and booking easier for users
  • Minimized infrastructure redundancy and improved efficiency in real-time monitoring of highly available sites
  • Reduced operational costs significantly
  • Utilized data more efficiently to enhance campaign performance and optimize product placement
  • Achieved operational excellence by establishing data consistency across channels
  • Enhanced MTTR - through 24x7 performance monitoring

Technology Stack:

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Engineered a real-time analytics platform_tech_stack
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