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When you entrust your business process to us, our teams take every customer contact promptly and accurately, enriching customer satisfaction. For your business processes, we tailor solutions to ebb and flow seamlessly as your needs adjust in volume or scope. Over time, we will partner with you in optimizing processes and cost, incrementing value to your business.

Our capabilities include

​Data management and processing

  • Order management and transaction processing
  • Data and content management (website and portals)
  • Harvesting, matching, auditing, and cleansing tasks​
  • Research, analysis, and reporting services
  • Search engine optimization and marketing
  • Social media monitoring
     

Contact center services

  • Inbound and outbound call center services
  • Chat and email support
  • Helpdesk support
  • Survey and lead generation
  • Sales and promotions
  • Billing and collections
     

State-of-the-art Voice infrastructure solution

Cybage is equipped with Genesys Contact Center solution that helps operate, manage, and optimize call center operations. This suite can be tailored to meet your call, chat, and email support requirements. It also offers skill-based and role-based routing, auto call distribution, call flow management, quality management, and custom reporting, among others.

Thought Leadership

TESTIMONIALS

Donal McGranaghan

Cybage provided us the transparency, and the efficiency of the delivery...

VP - Software Engineering and Quality,
DealerTrack
Ben Bartel

Cybage's skilled team has helped us in developing healthcare solutions...

VP - Product Development,
Marketware Systems
Harvey Goldhersz

The stability provided by Cybage has helped us scale-up...

CEO,
GroupM Analytics
Frank Van Amerongen

The preciseness and quick reaction by Cybage team adds to our business...

Publishing Director,
ThiemeMeulenhoff
Howie Altman

The delivery team at Cybage has much higher quality management...

VP,
TravelClick
Dave Johnson

No team in Cybage works in silos. Our decision...

COO,
iCrossing Inc.
Steven Knapp

Cybage has proven to be consistently reliable since...

SVP - Global Operations,
iCrossing Inc.
Greg Wiggins

We are impressed with the Indian engineers' way of...

Director - Software Engineering,
Central Logic Inc.
Vineet Gupta

Cybage has flexible functioning and friendly culture...

EVP & CIO,
Fairmont Raffles Hotel International
John Oberon

Cybage respects its customers' views and inputs...

VP - Engineering,
Intel(Mashery)
Pontus Rogala

The domain understanding of Cybage experts...

Managing Director,
Airfair Flugservice GmbH
Patrick Bustraen

We chose Cybage as the software partner and we had...

VP - R&D,
Transics International
Guy Amoroso

Ten years of relationship speaks volumes...

Managing Director,
123Insight Limited
Michael Meyer Testimonial

Michael Meyer talks about how Rate Highway Inc. has learned...

President and CEO,
RateHighway Inc.