Cybage can help streamline your consumer journey and improve operational effectiveness.
Our Digital Consulting approach is based on outcomes and benefits, with clear, actionable plotting against set timelines in the digital journey—from Assessment and Advisory to Roadmap and Execution stages.
Our unique Triple TWO framework guides our Digital Consulting philosophy through the following stages:
- Goals and Fitment
This stage marks the ‘digital’ beginnings of the customer relationship with the initial assessment and identification of high-level business goals. We also identify the right assessment methodology for implementation. This is typically a high-level 2-hour initial conversation.
- A. Innovation Workshop
We conduct 2-week innovation workshops to ideate new, foundational approaches for business transformation. Our Innovation Cell brings together a rich mix of creative and technical capabilities—from digital strategies, user research, and UX design to technical architecture, marketing, and DevOps.
- B. Cybage Digital Maturity Assessment (CDMA)
For businesses that have already begun their digital journey, we propose a 2-week Cybage Digital Maturity Assessment to evaluate the existing digital frameworks for enabling customer experience and operational excellence in an organization.
Either approach—Innovation Workshop or CDMA—typically takes around 2 weeks. These approaches help us build a strategic roadmap with a clear actionable plan.
- Agile Execution
This is the actual execution phase of the digital journey as determined from the consulting phases. In this stage, we implement our ready-to-deploy solutions in an agile manner through a 2-month program. The agile execution phases can either run in parallel or spread sequentially over longer durations.
Begin your digital journey with us.
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