Integratives
Integratives are allied solutions with customizations specific to the Travel, Hospitality, and MICE industry and built over fairly generic needs for B2B, B2C, and Enterprise applications. Cybage’s strength in other established verticals brings the required support for these customizations on an on-going basis.
Today, Travel & Hospitality business solutions need to be versatile to bring in more automation wherever possible, and at the same time, offer unique experience and world-class service to customers. Thus, the solutions are incomplete if they are not scalable to interface with other systems such as CRM, CMS, POS, PMS, Payment processing, Back office solutions, Social Media platforms, and Analytic tools, among others.
We have proven track record of offering such versatile business solutions to OTAs/TMCs/DMCs, Airlines, Cruise, Car rental companies, Travel corporations, Hotels & Resorts, Vacation rentals, Restaurants, and Spas. We have executed focused projects for integrating different leading products in the market and provided our clients with customized solutions, which involve interfacing of applications and customization to suit their needs and business processes.
We have proven track record of offering such versatile business solutions to OTAs/TMCs/DMCs, Airlines, Cruise, Car rental companies, Travel corporations, Hotels & Resorts, Vacation rentals, Restaurants, and Spas. We have executed focused projects for integrating different leading products in the market and provided our clients with customized solutions, which involve interfacing of applications and customization to suit their needs and business processes.
Integratives Fast Facts
- Implement POS integrations with MICROS Opera, HSI, Aloha, Infogenesis for Hotel chains, Resorts, and Restaurants.
- Integrate PMS with front desk applications, self service Kiosk, and CRS systems using MICROS Opera, Inntopia CRS, and Innlink CRS interfaces.
- Integrate with CRMs such as SalesForce.com, Microsoft Dynamics CRM, SugarCRM, SplendidCRM, Aptify, and others.
- Develop custom CMSs as well as implement integrations with Alfresco, SharePoint, Sitecore, MOSS, Drupal, Mambo, Joomla, and others.
- Integrate with TRAMS/Clientbase plus and MIR Interfaces for Back office operations.
- Integrate with payment gateways and payment processing services such as PayPal, Authorize.net, Verisign, iDEAL, ACH, Wirecard, Bibit, Incasso, and others.
- Integrate social media or networking platforms such as Facebook and Myspace; analytics tools such as Google Analytics and Omniture; and other tools such as maps, online chat, reporting/charting tools, and weather and FX tools/services.
- Leverage strengths from e-Commerce, Interactive Advertising, Retail, CRM, and Security practices in developing and integrating horizontal services across these industries.
- Compliance with standards - PCI-DSS and SOX.